Imagine One & ServiceNow

Imagine One is pleased to announce its acceptance into the ServiceNow Partner Program. Program membership entitles Imagine One access to ServiceNow tools and resources, enabling Imagine One to accelerate Information Technology (IT) service automation engagements. Imagine One looks forward to providing ServiceNow’s industry-leading products and implementations to make work, work better for people.

Successful implementation on Navy Maritime Maintenance Enterprise Solution (NMMES) contract leads Imagine One to further its relationship with ServiceNow.

“We look forward to a very successful relationship with ServiceNow. Our collaboration through the partner program will allow us to provide our customers with world-class digital transformation tools and processes,” said Jim Fahlsing, Senior Vice President for Imagine One’s IT/Cyber Business Unit.

Imagine One’s focus as a ServiceNow partner is to establish a reputation as an industry-class implementer of IT Service Management (ITSM) ITSM and IT Operations Management (ITOM) throughout the DoD and Federal Civilian space, generating a high demand for professional services, while exploring opportunities in the commercial arena and demonstrating cutting-edge proficiency in custom application development on the Now Platform. Imagine One plans to apply for an ITOM Product Line (PL) Competency within 6 months, followed by branching out into IT Business Management (ITBM), Integrated Risk Management (IRM), Security Operations (SecOps), and HR Service Delivery (HRSD). As a highly successful implementer of ServiceNow for the Navy, Imagine One is well-positioned to deliver solutions throughout the DoD, Federal Civilian, and commercial space.

“As a company that strives to internalize our customers’ biggest needs and really understand the marketplace of potential solutions, building a relationship with ServiceNow was an obvious goal,” said Chantal van Deusen, the Senior Manager responsible for leading Imagine One’s ServiceNow workstream. “We’re better positioned to not only serve our existing customers, but to make a good case to prospective clients as a result.”


Founded in 1998, Imagine One is a an employee-owned, woman ownedsmall business headquartered in Lexington Park, MD, with offices in Arlington, VA, Norfolk, VA, and Charleston, SC. Imagine One’s mission is to enhance the capabilities of Government agencies and private companies by utilizing the knowledge and skills of our experienced, professional staff.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Imagine One and the Imagine One logo are trademarks of Imagine One.